Privacy Policy

This Privacy Policy describes how Gifted London Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.giftedlondon.co.uk.

1. Information We Collect

We may collect the following personal data when you browse or make a purchase on our site:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party providers)

• IP address and browser/device information

2. How We Use Your Information

Your information is used to:

• Process and fulfil orders

• Communicate regarding orders or customer service

• Improve our website and services

• Comply with legal and regulatory requirements

• Send promotional updates with your consent (unsubscribe anytime)

3. Sharing Your Information

We do not sell or rent your personal data.
We may share information with:

• Service providers (e.g. payment processors, couriers)

• Legal authorities, if required to comply with the law or protect our rights

All third-party partners are GDPR-compliant and only process your data for specific purposes.

4. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil contractual and service-related obligations

• Meet accounting, tax, and legal requirements

5. Cookie Policy

Cookies are small data files stored on your device when you visit our site. They help us enhance your browsing experience and improve our services.

We use cookies to:

• Enable essential website functionality (e.g. cart, login, checkout)

• Monitor site traffic and user interaction via analytics

• Provide personalised content and shopping experiences

Types of cookies used:

• Strictly Necessary Cookies: Required for site operation

• Performance Cookies: Help us understand how the site is used

• Functionality Cookies: Remember your preferences and settings

• Targeting/Advertising Cookies: May be used (with consent) for marketing and retargeting

Managing Cookies:
You can control and delete cookies through your browser settings. Please note that disabling some cookies may affect site functionality.

6. Your Rights (Under GDPR)

You have the right to:

• Access the data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where legally applicable)

• Object to or restrict certain processing

• Withdraw consent at any time

To exercise your rights, contact us at 📧 info@giftedlondon.co.uk.

7. Security

We implement appropriate technical and organisational measures to protect your data. All transactions are processed using secure, encrypted technologies.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page with the effective date noted above.

10. Contact Us

If you have any questions or requests regarding this policy, please contact:
Gifted London Ltd
📧 info@giftedlondon.co.uk