Terms of service
OVERVIEW
Welcome to Gifted London. The terms “we”, “us” and “our” refer to Gifted London. We operate this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the “Services”). Gifted London is powered by Shopify, which enables us to provide these Services.
These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using our Services. By visiting or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
1. ACCESS AND ACCOUNT
By using the Services, you confirm you are at least the age of majority in your region, or you have given consent for any minor dependents to use the Services on devices you own or manage.
You may be asked to provide information such as your email, billing details and shipping address. You agree that all information provided is accurate and complete. You are responsible for maintaining the security of your account credentials and all activity under your account.
2. OUR PRODUCTS
We aim to display our products as accurately as possible, but colours and appearance may vary depending on your device. We do not guarantee that products will meet your expectations. Product descriptions may change without notice, and we may limit or discontinue products at any time.
3. ORDERS
Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion. Your order is accepted once payment is processed and we confirm acceptance. Please review your order carefully, as cancellations may not be possible after acceptance.
Purchases are subject to our Refund Policy. You confirm that your purchases are for personal use and not for resale.
4. PRICES AND BILLING
Prices may change without notice. The price charged will be the price at the time of purchase. Prices do not include taxes, shipping, handling or import charges unless stated.
You agree to provide accurate payment information and authorise us to charge your payment method for all purchases, including applicable taxes and shipping fees.
5. SHIPPING AND DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs or events outside our control. Once products are transferred to the carrier, title and risk pass to you.
6. INTELLECTUAL PROPERTY
All content, trademarks, images, text, graphics and designs on the Services are owned by Gifted London or its licensors. You may use the Services for personal, non‑commercial purposes only. You may not reproduce, distribute or modify any content without written permission.
7. OPTIONAL TOOLS
We may provide access to third‑party tools “as is” without warranties. Your use of such tools is entirely at your own risk.
8. THIRD‑PARTY LINKS
We are not responsible for third‑party websites or materials linked from our Services. Accessing third‑party sites is at your own risk.
9. RELATIONSHIP WITH SHOPIFY
This section must remain unchanged. Gifted London is powered by Shopify, but all purchases are made directly with Gifted London. Shopify is not responsible for any sales, products or transactions. You release Shopify from all claims related to your purchases.
10. PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies.
11. FEEDBACK
Any feedback or suggestions you provide may be used by us without obligation to compensate you. You confirm you have rights to any feedback submitted.
12. ERRORS AND OMISSIONS
We may correct errors or inaccuracies on the Services at any time without notice.
13. PROHIBITED USES
You may not use the Services for unlawful, harmful or abusive purposes, or attempt to interfere with the operation or security of the Services. We may suspend or terminate your access if you violate these Terms.
14. AGENTS
If you use automated tools or agents to interact with the Services, they must identify themselves and comply with the requirements outlined in this section.
15. TERMINATION
We may terminate your access to the Services at any time. Certain sections of these Terms will continue to apply after termination.
16. DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind. Your use of the Services is at your own risk.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Gifted London is not liable for any damages arising from your use of the Services or products.
18. INDEMNIFICATION
You agree to indemnify Gifted London and Shopify from claims arising from your breach of these Terms or misuse of the Services.
19. SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining provisions remain valid.
20. WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Gifted London.
21. ASSIGNMENT
You may not assign your rights under these Terms. We may assign ours without notice.
22. GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Gifted London is headquartered.
23. HEADINGS
Headings are for convenience only.
24. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
25. CONTACT INFORMATION
Questions about these Terms should be sent to: info@giftedlondon.co.uk
Gifted London Ltd
Address: 71 - 75 Shelton Street, Covent Garden, London WC2H 9JQ
Phone: 07838 811 230
Company Registration Number: 12784004